FAQ

Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.

Yes, The color of products can be customized if you can meet our MOQ.

1.Strict detection during production.
2.Strict sampling inspection on products before shipment and intact product packaging ensured.

Customer first is our principle. All of our products have one yearwarranty. We give necessary video guidance for daily problems.

Yes. We can provide spare parts for customer whose machines haveproblems in lowest cost.

We are manufacturers. We have a professional factory in Suzhou, China, producing sorting machines, weighing scales, electronic scales, weighing instruments, etc.

We use export wooden case for package which is strong enough fortransportation.

Sea shipping, air Shipping, and international express. And after confirming your order ,we would keep you updated of production details of emails and photos.

Having a reliable weighing scale is an important component of your quality control plan. A weight gauge can help your business comply with government regulations, ensuring product consistency and fluidity. The main functions and advantages of a weighing scale include:
1.100% product inspection.
2.Prevent potential product recalls by refusing to fill containers with insufficient filling.
3.By reporting and optionally rejecting overloaded containers, we can save on revenue losses and potentially gain returns in the following areas.
4.Helps optimize the overall production process and avoid loss of production time.
5.Ensure customer satisfaction.
6.The weight gauge ensures that every product leaving the factory meets your specifications, helping you save money, maintain brand reputation and quality.

Checkweighers are prevalent in the food, cosmetics and other consumer goods production facilities, since almost all these products are packaged and sold by weight. But any industry that measures the quality of its product or product components by weight, can also benefit from a checkweigher, including industries such as pharmaceuticals and technology. A checkweigher can also inspect contents by quantity (pills and screws, for example) because of the close relationship between quantity and weight.

Many obstacles and setbacks can cause product weight variations, including:
1.Change in product density.
2.Humidity and temperature changes.
3.Human error or negligent personnel.
It’s difficult to know what kind of problems or issues may occur on the production line, making it near impossible to ensure an exact fill every time. A checkweigher can help you rest easy, knowing any error will be detected and corrected before a product leaves your facility.

A checkweigher is an automatic machine that checks the weight of packaged goods while in motion and rejects any products that are over or under the set weight requirement

At most of time, we have stock in the factory. If there is no stock, normally, the delivery time is 15~20 working days after deposit receipt. If you are in urgent need, we can consider making special arrangement for you.

Our professional team will give you the best suggestion as long as you tell us what kind of test you need to do and the required specification.

Inquiry - quotation - communication - order confirming - deposit payment - production - testing and debugging - balance payment - packing - delivery - customer receiving - after service.

The product is shipped with an operating instructions and video of English version.

Now our checkweigher have been sold to more than 50 countries, like USA, Canada, Russia,UK, Italy, Germany, European , India, Pakistan, Philippine, Singapore, Malaysia,Thailand , Vietnam, Korea,Saudi Arabia,Brazil...and so on.

Firstly, collect your basic requirements, such as sample size, weight, speed and accuracy requirements.Then we will design and prepare the quotation within 24 hours.

Customer installation: Upon receipt of the goods, remove the protective screws and provide installation videos, manuals, and online guidance upon customer request.

ODM, OEM and OBM.

One set.

Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we will help to arrange hotel and pick up you from airport.

Yes, we have our own factory, and all products are produced and truly exist.

We can provide preliminary customized machine design, manufacturing, debugging, transportation, and after-sales service.

Please call or email us the problem you meet, we will reply asap. lf necessary, we could offer remote access to help solve the software problem. Otherwise, we would advise youthe spareparts to replace the existing broken ones.

We are located in Kunshan; It only takes 1-2 hours to travel from Shanghai Airport to our factory.

Online technical support and instant communication are always available,
Our products have one-year warranty;
You can send people to our company for training;

We need to recommend and inform you of specific details based on your product size and weight.

This high-speed weight detection machine adopts our self-developed system and supports high customization to meet your diverse needs. It can meet your needs in various scenarios. For example, computer docking, direct access to Windows, USB storage, etc.

Before shipment, we will send you pictures and videos to check the quality, or you can arrange for inspection by yourself or your contact at a third party inspection agency.